Providing same day delivery across Lucknow!

Your order will be delivered

We offer same day delivery for all orders placed before 06:00 pm.

Terms & Condition

The Sky Store is a firm incorporated under the Indian Partnership Act of 1932 having its registered office at 54 A/2 Shalimar Apartments, Parag Narain Road, Lucknow 226001.

The domain name is owned by the firm The Sky Store. Our FSSAI licence number is 10021051000157

Please feel to reach out to us at


Our services will be available only in select cities in India. Our services are only for individuals who are eligible to enter into a “Contract” as per the Indian Contract Act 1872. If you are a minor, i.e. under the age of 18 years, you can still avail of our services however, only under the supervision and after obtaining the consent of an adult or your legal guardian. Minors are prohibited to purchase a product or avail such services which are meant only for adults.

License & Access

A sub-license is granted with limited access, which can only be used to avail our services on our site, however, you shall not be authorized to modify copy or download any part or section of this site. This license does not authorize you to use the site or the products offered therein for resale and/or for any commercial use as a whole; part  thereof or any of its contents. You are not authorized to use the contents of this site such as images, logos, product descriptions, listings, prices, etc. for commercial use or for benefit of self and/or others. The site may not be duplicated, copied, sold, or exploited in any manner whatsoever for any commercial purpose without our written consent. Unauthorized use of the site will result in termination of license or permission granted by the site.

Account & Registration Obligations

In order to place an order on the site, you need to register and login on our site. By logging in you have agreed to our ‘Terms and Conditions’. You need to provide accurate and up-to-date information regarding yourself in order to receive communications and updates regarding your orders and our promotions. By agreeing to our ‘Terms and Conditions’ you allow us to contact and communicate with you in regard to your order updates, service request, and any other promotional communication from us or our partners. In case you do not wish to receive promotional updates and information, you may contact our customer service to unsubscribe.


Products listed will be sold as per MRP (Maximum Retail Price) unless mentioned otherwise. The prices for products listed may be subject to change without prior intimation. Other charges such as delivery charges may be levied and will be clearly mentioned at the time of checkout & order placement.

Cancellation Policy

You may choose to cancel your order, before it is dispatched. For prepaid orders which are cancelled before delivery, the refund will be processed and returned to source and/or credited to sky wallet as per the timelines specified at the time of cancellation. However, if we suspect repeated cancellations or fraudulent transactions, we may choose to refuse or deny you access and use of our site and services.

Return & Refunds

We only accept returns for certain items within 48 hours of delivery, only if they are unused, unopened, and in their original packing. Once your item is accepted for return, your refund amount will be processed within 5 business days of the items being received by us in their original condition. All refunds will be processed either via Sky Wallet or original payment methods. In case of cash on delivery, refunds will only be processed through Sky Wallet.

Note: The fastest way to get a refund is through Sky Wallet, which is within 24 hours. For other payment methods, it may take up to 5 business days to process the refund depending upon your bank and/or service provider.

Pictures of Products

We put in extra effort to ensure an accurate representation of the products and the images used. However, they may differ or vary from the actual product. The difference may also be due to the display of your phone or monitor.

Modification of Terms & Conditions of Service

The Sky Store may at any time amend or modify the ‘Terms & Conditions of Use of the Website without any prior notification or intimation. You can access the latest version of these Terms & Conditions at any given time on the Site. You must regularly review the Terms & Conditions on the Site. In the event of the modified Terms & Conditions not being acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.

Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Lucknow shall have the sole and exclusive jurisdiction in any dispute(s) arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by The Sky Store and its decision shall be final and binding on the parties hereto. The above arbitration shall be governed by the provisions of The Arbitration and Conciliation Act, 1996 as amended from time to time. The seat of arbitration shall be in Lucknow. [VK1] 

Reviews, Feedback, Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) shall be and remain the property of The Sky Store. Such disclosure, submission, or offer of any Comments shall constitute an assignment to The Sky Store of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the Comments. Thus, The Sky Store owns exclusivity to all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. The Sky Store will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. The Sky Store is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website shall contain libellous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. The Sky Store does not regularly review posted Comments but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant The Sky Store the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments and contents that you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify The Sky Store and its affiliates for all claims resulting from any Comments submitted by you. The Sky Store and its affiliates reserve their right to take any action against you in accordance with law for the comments and contents posted and/or submitted by you on its site. The Sky Store and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Copyright & Trademark

The Sky Store, its suppliers and licensors reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials, which appear on this Site. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of The Sky Store or any third party’s intellectual property rights. All rights, including copyright, in this website, are owned by or licensed to The Sky Store. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of The Sky Store. You may not modify, distribute, or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of The Sky Store, its affiliates, its partners and/or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo, or mark in any manner. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply The Sky Store endorsement, sponsorship, or recommendation of the third party, information, product or service. The Sky Store is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, and written and other materials that are part of this Website (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of The Sky Store or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled, or licensed by The Sky Store, one of its affiliates, or by third parties who have licensed their materials to The Sky Store and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of The Sky Store and is also protected by Indian and international copyright laws.

Objectionable Material

You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, The Sky Store and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.


You agree to defend, indemnify The Sky Store, its employees, partners, directors, officers, agents, and their successors and assigns from and against any claims, liabilities, damages, losses, costs, and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to The Sky Store or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.


This User Agreement is effective unless and until terminated by either you or The Sky Store. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. The Sky Store may terminate this User Agreement at any time without any notice, and deny you access to the Site. Such termination will be without any liability to The Sky Store. Upon any termination of the User Agreement by either you or The Sky Store, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. The Sky Store’s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product(s) already ordered from the Website or affect any liability that may have arisen under the User Agreement.